The Successful Manager

Starting to manage or lead a team from scratch can be very daunting. This course provides the vital practical tools and techniques for delegates to manage and develop themselves and their teams to ensure that their departmental and organisational goals are achieved.

At the end of this course delegates should be able to:

  • Understand the importance of developing themselves and the concept and practical application of emotional intelligence
  • Motivate and empower themselves and their teams
  • Conduct effective coaching sessions with ease and confidence
  • Improve and develop their people management skills, through the application of practical empathy and understanding diversity
  • Provide feedback and appraisal sessions
  • Delegate effectively
  • Create a motivating climate in the workplace through effective leadership behaviour

CPD Points: 1.5

CPD Duration (hours): 1.5

Access: 12 months from purchase date

Price: £45.00 (excludes VAT)