Organisations of every type and size generate some form of revenue stream. However few map out the specific processes of how and when it is generated or how efficient it could be. In today’s credit stricken, cash strapped economy it is vital for management to appreciate how revenue streams could become severed, restricted or terminated resulting in cash flow issues and liquidity gaps.
Dealing with customers in a co-operative manner and delivering exceptional service is key to many organisations future success. This can only be enabled by taking a holistic approach and dealing with all parties, particularly customers, clients, providers and stakeholders in a manner that will generate robust, timely and accurate streams of income.
This course will assist you in understanding how to improve the collection of cash as well as financing future income streams.
By the end of this course you will:
- appreciate the complexity of the order to cash cycle
- understand the actions one can take to reduce income ‘slippage’
- learn how to address liquidity gaps through alternative funding of debtors
- you can challenge the norm of how Days Sales Outstanding (DSO) is computed
CPD Points: 1
CPD Duration (hours): 1
Access: 12 months from purchase date