Communication skills - an introduction

Communication skills - an introduction

(communication-skills-intro)

This course will help you understand the importance of good communication. Good communication allows you to present your ideas and thought in a way which is engaging and persuasive. It will help you improve your ability to question, listen, form a rapport, coach and mentor and cover what you can do to feel more confident when dealing with conflict. This course is a must have for anyone in the workplace and will provide even the best communicators with useful hints and tip to help you improve your communication skills even further. 

On completion of this course, you will have a greater understanding of:

  • why communication skills are vital to success
  • how to leverage your chosen mode of communication to maximise Impact
  • how to improve your ability to question, listen, form a rapport, coach and mentor
  • be able to present your ideas and views in a way which engages and persuades
  • feel more confident in dealing with conflict

CPD Points: 1

CPD Duration (hours): 1

Access: 12 months from purchase date

Price: £30.00 (excludes VAT)
Quantity: