Establish trust and connection


Giving feedback is very important, but is quite challenging sometimes. When the stakes are high and your goal is to convince, persuade and align your audience behind your message, building rapport is an essential factor.

It's trust that makes the difference between a high-achieving team that communicates effectively, and a team that doesn't function properly.

This course focuses on how organisations need to be agile, innovative and adaptable. 


On completion of this course, you will have a greater understanding of:


  • How to give effective feedback with Empathy
  • Building rapport and influence when communicating
  • Building trust across cultures
  • The importance of a safe learning environment
  • Are you using the stroking formula?
  • Invest in trust
  • Cooperation requires trust
  • Accept your emotions


CPD Points: 1.5

CPD Duration (hours): 1.5

Access: 12 months from purchase date

Price: £45.00 (excludes VAT)