Communicate effectively online


Today, doing business increasingly involves dealing with remote communication. This is even more complex in an international context: it's hard to get verbal messages across when cultural values and behaviors influence our way of giving and receiving information. Not being aware of cultural preferences can lead to misunderstandings and even breakdowns in communication.

This course deals with the key features of intercultural communication: how to assess cultural preferences when delivering implicit and explicit messages; how to choose the mode of communication best suited to a given culture; and a series of writing strategies that will help you achieve the right balance in your messages.


On completion of this course, you will have a greater understanding of:

  • Remote Communication across cultures
  • Direct interactions are not always best!
  • Stop never-ending email threads
  • Pick your technology and stick with it!
  • Think before you send!
  • Strong communication is culturally contextualised
  • Improving your writing means improving your critical thinking
  • When conflicts arise, “slow” communication is best!
  • Smartworkers embrace new communication tools
  • How to improve communication in your remote team
  • Make technical issues in virtual meetings a thing of the past!
  • How to get everyone on a team to adopt common tools
  • Stop with boring online presentations!



CPD Points: 1

CPD Duration (hours): 1

Access: 12 months from purchase date

Price: £30.00 (excludes VAT)