Building rapport


We have all been inspired and motivated at some time in our lives through communication that touches not only our heads, but also our hearts and guts. We end up acting upon it. We change things for better, and we are inspired to newer and greater achievements. Making that impact with our communication means searching for and connecting to your people’s inner values and beliefs, their identity and how and what makes them tick. This course provides the jewel in the crown of any powerful communication by addressing and practicing 3 techniques to win the heads, hearts and guts of your audience.


On completion of this course, you will have a greater understanding of:


  • Communicating - connecting to your people
  • Craft Effective Messages with Empathy
  • Direct interactions are not always best!
  • Stop never-ending email threads
  • Think before you send!
  • Control your reactions
  • Tell stories
  • The importance of face-to-face communication



CPD Points: 1

CPD Duration (hours): 1

Access: 12 months from purchase date

Price: £30.00 (excludes VAT)